By Bloom Rise Media

WhatsApp customer conversations, managed by your whole team.

Built for online retailers and e-commerce stores. DialoChat brings every WhatsApp message your store receives into one shared inbox, so your team can reply together, automate the routine, and keep customers moving toward checkout.

View live demo See how it works

Connect your own official WhatsApp Business account through Meta’s Embedded Signup.

DialoChat Acme Store · WhatsApp Search conversations MR Maria Reyes 9:41 Is the blue hoodie back in stock? 2 JD James Doyle 9:32 Thanks, order received! PL Priya Lal 9:18 Where is my package? TN Tomas Nunez Yest Can I change my size? MR Maria Reyes online A Assigned: Ana Hi! Is the blue hoodie back in stock yet? Size medium, please. Yes! The blue hoodie in medium is back. Want me to reserve one? 9:40 ✓✓ Yes please 🙌 TEMPLATE · order_confirmation Reserved! Order #1042 is confirmed. We’ll text you a tracking link. 9:41 ✓✓ Type a message…

Everything your store needs to answer on WhatsApp

Three core tools, built around your official WhatsApp Business account.

Shared multi-agent inbox

Your whole team answers the same WhatsApp number from one place, in real time. Assign conversations, see who is replying, and avoid two people answering the same customer twice.

Automation & workflows

Set up auto-replies for common questions, route incoming messages to the right agent, and hand off to a human the moment a conversation needs one.

Message templates

Create and manage approved WhatsApp message templates, then send order confirmations, shipping updates, and other notifications that comply with Meta’s template policies.

How DialoChat works

Up and running in three steps, on your own WhatsApp Business account.

  1. 1

    Connect your WhatsApp Business account

    Link your store’s own official WhatsApp Business account through Meta’s Embedded Signup. Your number stays yours.

  2. 2

    Manage every conversation in one shared inbox

    Your team replies to customers together from a single dashboard, with assignments and history kept in one place.

  3. 3

    Automate replies and send template notifications

    Turn on auto-replies and routing for routine questions, and send approved template messages for confirmations and updates.

Compliance & data protection

DialoChat is operated by BLOOM RISE MEDIA LLC in compliance with Meta Platform policies and the EU General Data Protection Regulation (GDPR).

See it in action

Explore the live demo, or get in touch to connect your store’s WhatsApp Business account.

View live demo

Email contact@bloomrisemedia.com
or call 571 733 3725.